AUTHENTIC
The genuine or real article, feel, mood, fact or style as it applies to individual, collective and communal memory, emotions, experience, attitudes, stories, history, cultural attributes and creativity.

COMMUNITY BUILDING
An applied art – not a science; involving the design and application of collaborative strategies to the resolution of issues; management of change; strengthening capacity, building leadership and effectively engaging all elements of the community in the processes.

CREATIVE ADVANTAGE
The competitive edge that an organization, community or city has by virtue of their ability to sustain creativity and innovation.

CREATIVE CAPACITY
The relative ability of an organization, community or city to generate ideas, goods and services; the strength of creative assets and resources of an organization, community or city.

CREATIVE CLUSTER
A geographical concentration (often regional in scale) of interconnected individuals, organizations and institutions involved in the arts, cultural industries, new media, design, knowledge building and/or other creative sector pursuits.

CREATIVE ECONOMY
An aggregation of a complex collection of industrial and creative service sectors including design, media, advertising, film, music, performing arts, publishing and interactive software development. Conceived of as a creative ‘production chain’, these industries form four key links:

• Creation/content origination – The multiple processes by which creative material and intellectual assets are originated and produced – this ‘stage’ includes all creative forms (images, ideas, compositions, designs, games, titles and packages)
• Manufacture – The making of ‘one-offs’ or proto-types, which may be reproduced later plus specialist goods used towards creative production (such as paint brushes, cameras and musical instruments)
• Distribution and mass production – Activities that channel content and services to markets (such as CD replication, shipping and digital delivery systems)
• Exchange – The exhibition of creative products (for example, venue-based activities undertaken in theatres, concert halls and cinemas) and the retailing of products (such as books, CDs, games, or even products sold on the basis of brand)

CREATIVE HUB
A multi-tenant centre, complex or place-based network that functions as a focal point of cultural activity and/or creative entrepreneurship incubation within a community. A hub provides an innovative platform for combining the necessary hard and soft infrastructure to support the space and programming needs of commercial, not-for-profit and community sectors.

CREATIVE PROCESS
An ongoing, circular and multi-dimensional process of discovery, exploration, selection, combination, refinement and reflection in the creation of something new.

CREATIVITY
The ability to generate something new; the production by one or more person of ideas and inventions that are personal, original and meaningful; a mental process involving the generation of new ideas or concepts, or new associations between existing ideas or concepts.

CULTURE
A society’s values and aspirations, the processes and mediums used to communicate those values and aspirations and the intangible expressions of those values and aspirations.

CULTURAL ECOLOGY
A dense and connected system of a distinct and evolving blend of community, educational, recreational, cultural and entertainment venues and environments that generate ‘thickness’ in the creative fabric of a city. They provide the necessary infrastructure that accommodates cross-fertilization between a varied mix of stakeholders and interest groups, cultural producers, artists, entrepreneurs and residents.

CULTURE-LED REGENERATION
A multi-dimensional approach to the re-use, renewal or revitialization of a place wherein art, culture and/or creativity plays a leading and transformative role.

DIVERSITY
Distinct or different personal characteristics and qualities encompassing creative and artistic discipline, vocation, race, culture, sex, religious or spiritual beliefs, age, weight, disabilities, sexual orientation, everything which celebrates the variety and uniqueness of all individuals and things; may also apply to the mandates, goals, etc. of groups, organizations and companies.

HARD INFRASTRUCTURE
Tangible elements of urban form – workspaces, galleries, theatres, cafes, streets and public spaces – that combine the functional with the aesthetic and the symbolic to provide vital conduits for inspiration, connectivity and expression. Infused with a mix of uses, meanings and experiences, these places reveal themselves as authentic, distinctive, permeable and diverse ‘habitats’ that attract and sustain a diverse range of creative activity.

INNOVATION
The creation or invention of ideas, goods or services that are novel and intended to be useful; intended to create some product that has commercial application and/or appeal to a customer, consumer or audience; the process of generating and applying creative ideas.

KNOWLEDGE PRODUCT
Organizational knowledge and expertise that are effectively created, located, captured and shared through an explicit form (manual, pod-case, website).  Distributed to staff, board, clients and partners, codified knowledge is a valuable strategic asset that can be leveraged for improved performance.

PLACEMAKING
An integrated and transformative process that connects creative and cultural resources to build authentic, dynamic and resilient communities or place.

SOFT INFRASTRUCTURE
Dense and diverse collaborative partnerships, active intermediaries and cross-over mechanisms that facilitate the face-to-face interaction, social networking and flow of ideas that drive successful clustering.

SPACEMAKING
The development of studios, buildings and complexes as the infrastructure, the bricks and mortar of communities or places (see Placemaking above) along with the elements of communication, services, systems, policies and procedures for their members, occupants and visitors.

SUSTAINABILITY
A trait that describes the best creative, cultural, economic, social, institutional and ecological products, environments, systems, processes and outcomes for hard and soft infrastructure and communities of all sizes; marked by durability and members, members, clients, partners and citizens.